PayPay Halts ATM Charging Service Amid Another Emergency Maintenance

October 3, 2025

Popular mobile payment service PayPay has suspended its ATM top-up function via Seven Bank ATMs due to unscheduled emergency maintenance, the second such incident in a week.

Service Disruption

The company announced the maintenance beginning at 10:50 a.m. on October 1, without providing an estimated time for restoration. Users are unable to charge their PayPay balances via Seven Bank ATMs during this period.

Recurring Issues

This marks the second emergency maintenance in recent days, following an earlier outage related to password change functions on September 25. The repeated disruptions have raised user concerns over system stability.

User Impact and Response

PayPay, one of Japan's leading cashless payment platforms, has not yet detailed the cause of the latest issue. The company faces growing pressure to ensure reliable service as digital payment adoption continues to rise.